Our current plans and proposals
Projects to unlock the full value of your timeshare.
OSG initiatives
Main OSG initiatives
1. Main initiatives
Drafting scopes of work for motions and timeframes agreed at the AGM
– Examination of the Long Term Maintenance Plan (LTMP)
– Potential sale of the Ridge Resort
– Suggesting ways to improve the owners portal
• Upgrading the Ridge OSG website to promote the resort
• Developing information material to assist owners
• Investigating alternatives to the Body Corporate model
• Writing a relevant NZ timeshare glossary
About levies
Apportioning levies
Under NZ law the Unit Titles Act requires Body Corporates to charge operational levies according to a combination of utility interest and ownership interest.
Timeshares in NZ generally have not been doing this; we all have been charged the same levy. However in the March BCC minutes it was recorded that they had received legal advice prompting BCs to bill levies based on unit entitlements, as opposed to an equal levy for all.
What does this mean?
Ownership interest is a share assigned to each unit when the development is created, based on the relative value of that unit compared to all the other units. This was previously called Unit Entitlement and is on the Unit Plan. This is used to calculate each owner's share of capital improvement (upgrading facilities etc) in the levy (currently about 10% of the total levy).
Utility interest is a way of assigning how much each unit’s owner is levied for the ongoing costs (maintenance, insurance, common services, etc.). This is decided by the owners by Special Resolution at a general meeting (75% of owners voting have to agree). This is used to calculate each owner's share of on-going costs in the levy (currently about 90% of the total levy).
If Utility Interest has not been decided then this defaults to Ownership Interest. Utility Interest has not yet been assigned by the Ridge Resort as we have not yet made that Special Resolution. Therefore, according to the law, the total levy should be calculated using Ownership Interest.
How could this affect our levies?
See the unit plan image where there is a variation in Unit Entitlement (now known as Ownership Interest) of nearly 13.2% between the smallest timeshare units (1, 2 and 5--Ownership Interest 2990) and the largest unit (32--Ownership Interest 3385). This means owners of a week in unit 32 could be billed as much as 13.2% more than owners of a week in unit 1, 2 or 5. (In monetary terms 13.2% of last year's levy is $220).
Can you help?
Can you help us?
The Owners Support Group (OSG) is here to encourage open, constructive conversations among owners. We believe it’s important that all owners understand both the projected costs for the next 10–15 years and the process for a potential sale of the resort, should the majority of owners decide in favour.
At the 2025 AGM, owners asked the BCC—together with the OSG—to:
- Review the current Long Term Maintenance Plan (LTMP)
- Investigate the steps needed for a possible sale of all or part of the resort
Both projects will be presented back to owners ahead of the 2026 AGM.
The OSG has already submitted a proposed scope of work to the BCC, with approval expected soon. In the meantime, we’re inviting expressions of interest from owners who’d like to get involved in these and other projects. If you're interested in helping out or joining our volunteer committee, please contact us. We would love more ideas, enthusiasm or expertise. Contact us by email: ridge.qtn@gmail.com
Role of BCC
The Role of the BCC in a Timeshare Resort
In a timeshare resort, all owners share responsibility for the property. The Body Corporate Committee (BCC) is elected by owners to help manage the resort on their behalf and ensure it is well run, well maintained, and financially sustainable.
While all owners vote on major decisions at general meetings, the committee plays a vital governance and oversight role throughout the year.
Role of the Body Corporate Committee.
- Represent All Owners
- Oversee Resort Maintenance
- Determine Budgets, Levies, and oversee Financial Management
- Implement Decisions of Owners
- Set and Enforce Rules
- Work with the Resort / Body Corporate Manager
- Protect the Future of the Resort
- Ensure Good Communication and Transparency
- Act Responsibly and in Good Faith
A capable and transparent committee helps to:
- Maintain high standards and guest satisfaction
- Protect property values and resale potential
- Keep levies fair and well-managed
- Prevent costly repairs through forward planning
- Avoid disputes and promote harmony
- Secure the resort’s long-term future
Examine LTMP
ACTION : Long Term Maintenance Plan Examination
That the BCC work with owner representatives (including the OSG) to explain the current Long Term Maintenance Plan (LTMP) with an emphasis on understanding the known or reasonably expected maintenance and funding requirements and the implications for owner levies over the next 15 years and provide a report to owners prior to the 2026 AGM.
- The Long Term Maintenance Plan (LTMP) directly affects annual levies. It’s complex due to legal requirements, mixed ownership (timeshare and private), high-maintenance materials, and Queenstown’s harsh environment. The current 39-page plan is difficult for most owners to interpret.
- This motion asked the Body Corporate Committee (BCC), the Owners Support Group (OSG), and interested owners to work together to explain the LTMP and report on levy impacts over the next 15 years.
- The BCC will lead the work, with a draft scope already submitted for approval. Once approved, a working party of owners will be appointed. If you have relevant skills and can help, please email : ridge.qtn@gmail.com to register your interest.
Owner portal
ACTION : Improve the Owner Portal
The owners resolved that the BCC ask Classic to improve the Owner Portal, with special emphasis on greater separation of items of interest eg newsletters, finances, levy notices, BCC meeting minutes, AGM minutes etc and that this be reported back to owners prior to the 2026 AGM.
What would you like to see on the Classic's owner portal. Please email your suggestions to: ridge.qtn@gmail.com
The current Owner Portal is difficult to navigate, with important information buried under Quick Links on the Classic Holidays site. The slow display and poor organisation make it hard for owners to find what they need.
At present, documents are lumped together in one place, including:
- Forms – often with unclear titles
- Regulatory/Reporting documents – mainly joint venture rules between Classic Holidays and 7Across
- Weeks Calendars (2022–29) – showing the 32-week booking windows
- AGM & Financial packs – large, complex documents (e.g. 36 pages in 2024) combining reports, financials, and updates
- Newsletters – hidden within the AGM packs
- Minutes – BCC and AGM minutes, but not in date order
- Mailouts – annual levy notices bundled with budgets and newsletters
- Legals – body corporate operational rules
A simple restructure—separating these into clear categories and presenting them in date order—would make key documents much easier for owners to access.
Examine sale
ACTION: Investigate Sale of the Resort
That the BCC, with assistance from Classic, work with the Ridge Resort Queenstown Owners Support Group (OSG) to investigate the process required to sell the resort both as a single entity and as separate units and report back to the BCC prior to the 2026 AGM on the associated costs and the likely timeframe, together with the particular complexities associated with our resort.
- This motion was not to sell the Ridge Resort, but to commission a report on what would be involved if a sale were considered. The report will look at options such as selling all or part of the resort, separating private units from timeshare chalets, and possibly changing the body corporate structure to a company.
- Over 70% of owners responding to the RRQOSG survey listed selling their unit as their top concern, citing age, rising levies, lack of family interest, health issues, and more flexible holiday options. With more than 76% of owners already over 61, the number wanting to sell is expected to grow.
- The report will outline the process, costs, timeframes, and implications specific to Ridge Resort required to prepare part or all of the resort for sale. The BCC will lead the work, with a draft scope already submitted for approval. Once approved, a working party of owners will be appointed. If you have relevant skills and can help, please email : ridge.qtn@gmail.com to register your interest.
BCC newsletters
BCC newsletters archive
Access BCC news and information quickly and easily through our platform.
Latest Newsletter
August 2025 (AGM Clarification)